What Are Cookies?
Cookies are small text files that websites may store on your computer, mobile phone, tablet or other device when you visit a website.
Cookies help websites function properly, remember certain preferences and understand how visitors interact with their pages. For example, cookies may allow our website to remember items in your shopping basket while you browse, maintain essential website functions or help us understand which pages are most useful to our customers.
Some cookies are set directly by Ruby Pepper, while others may be set by third-party service providers whose services are used on our website.
Cookies do not all collect the same information. Depending on their purpose and configuration, they may collect information such as device identifiers, browsing activity, preferences and technical information.
This Cookie Policy explains how cookies and similar technologies may be used on the Ruby Pepper website.
Why Does Ruby Pepper Use Cookies?
Cookies and similar technologies may be used to:
- Ensure that our website and online shop function correctly.
- Remember items added to your shopping basket.
- Maintain essential website security and functionality.
- Remember your preferences where you have chosen to save them.
- Understand how visitors use our website and identify areas for improvement.
- Support marketing and advertising activities, where applicable and where the required consent has been obtained.
We aim to use cookies responsibly and in accordance with applicable UK privacy and data protection laws.
Types of Cookies We May Use
Strictly Necessary Cookies
These cookies are essential for our website or a service you have requested to function properly.
For example, they may be used to maintain your shopping basket, support secure checkout, manage your session or protect the website against certain security risks.
Strictly necessary cookies do not generally require your consent under UK rules, although we will provide information about their use.
Session Cookies
Session cookies are temporary cookies that help a website remember information as you move between pages.
For example, they may allow the website to remember the products you have added to your shopping basket while you continue shopping.
Session cookies generally expire when you close your browser, although the precise behaviour depends on how the relevant cookie is configured.
Persistent Cookies
Persistent cookies remain on your device for a specified period or until you delete them.
Depending on their purpose, they may remember your preferences between visits, help us understand website usage or support other website functions.
Persistent cookies that are not strictly necessary will only be used where the required consent has been obtained.
Analytics Cookies
If analytics tools are enabled on our website, they may use cookies or similar technologies to help us understand how visitors interact with Ruby Pepper.
The information collected may include the pages visited, time spent on the website, general browsing patterns, device information and interactions with website features.
We may use this information to assess website performance and improve the shopping experience. Analytics data may be processed by third-party providers, depending on the tools we use and their configuration.
Non-essential analytics cookies will only be placed where the required consent has been obtained.
Advertising and Social Media Cookies
If we use advertising, social media or similar third-party services, these services may use cookies or other technologies to support advertising, measure campaign performance or enable social media features.
Depending on the service and your settings, information may be used to measure engagement with our website or personalise advertising.
These technologies may involve third parties processing information about your use of different websites or services. We will only use non-essential advertising and social media cookies where the required consent has been obtained.
The availability and use of these cookies depend on the services actually enabled on our website.
Third-Party Services
Ruby Pepper may use third-party services to operate, maintain and improve its website.
Depending on our website configuration, these may include:
Google Analytics
If enabled, Google Analytics may help us understand how visitors use our website, such as which pages receive visits and how customers navigate the online shop. We may use these insights to improve website functionality and the customer experience.
Google's collection and processing of information depend on the service configuration and applicable settings. We will not assume that all analytics information is anonymous.
Social Media Platforms
If our website includes social media features, links, embedded content or advertising tools, platforms such as Facebook or Instagram may use their own cookies or similar technologies.
These providers operate under their own privacy and cookie policies. Ruby Pepper does not control all the data collection practices of independent third-party platforms.
You should review the relevant provider's privacy information if you would like to understand how it uses your information.
Please note that the services mentioned above are examples. The actual third-party cookies used by Ruby Pepper will depend on the tools installed and enabled on our website.
How We Obtain Your Cookie Consent
When you first visit our website, you may be presented with a cookie notice or preference tool.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You should be able to accept or reject non-essential cookies and, where available, manage your preferences by category. Non-essential cookies will not be activated before the required consent has been obtained.
You can change or withdraw your cookie consent at any time through our cookie settings, where available.
Withdrawing consent will not affect the lawfulness of any processing carried out before you withdrew it.
How Can You Control or Delete Cookies?
You can manage cookies in several ways.
Through our website
Use our cookie settings, where available, to review your preferences, reject non-essential cookies or withdraw previously given consent.
Through your browser
Most internet browsers allow you to view, block or delete cookies through their settings. The available controls vary depending on your browser and device.
Please be aware that blocking strictly necessary cookies may affect certain website functions, including shopping baskets, checkout or account features.
For general information about cookies and how to manage them, you can visit:
https://www.allaboutcookies.org/
Personal Information and Cookies
Some cookies and similar technologies may collect or process information that relates to an identifiable individual. Where this happens, the information will be handled in accordance with applicable data protection legislation.
For further information about how Ruby Pepper collects, uses, stores and protects personal information, please read our Privacy Policy.
Our use of cookies will be limited to the purposes described in this policy and any additional information provided through our cookie settings.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the cookies and services we use, or applicable legal requirements.
Any updated version will be published on our website with a revised date.
We encourage you to review this policy periodically to remain informed about our use of cookies.

